Terms & Conditions

 

General

All prices listed are from, please obtain a quotation for exact price.

Quotations are guaranteed for 14 days from the date of the written or telephone quotation.

A 25% non-refundable deposit is required within 14 days of your written confirmation, if payment is not received within 14 days your order may be cancelled.

 

25% is taken from all items/services booked. If you cancel any items /prodcuts or services your amended confirmation will be less this amount.

 

If you cancel in excess of 50% of your order, your whole order may be cancelled & admin fees will be added to your account.

 

Exact numbers need to be confirmed 4 weeks before your function date.

 

Final payment is due 2-4 weeks before your function date.

If a booking is cancelled more than 1 month in advance then no more is payable, if a booking is cancelled within 1 month then the full remaining balance is payable - These monies can be used against a future booking within 12 months if the event is only postponed. Bookings within 1 month must be paid in full at time of booking.


Payments to be made by bank transfer, cheque or cash.

Additional items can be added to your order up to 4 weeks before your function date.

Special Offer Packages
All special offers are subject to availability & can change at any time. Full details of all special offers will be made available on request.

 

Adverse Weather

In the event of adverse weather condition advice will be taken from relevant sources & a decision will be made on each individual booking.

Hire Products
All goods supplied are on a hire basis only and title remains with Finishing Touches Events. Hereafter known as the Hiree
The Hirer is the person named on the booking form. The Hirer takes -responsibility for the goods under these terms and conditions.
The hire period is 48 hours before (if collecting from the Hiree) and 48 hours after the event (5 Days total) this can be extended at the Hirees discretion for which a charge may be levied.
25% non-refundable deposit will be required to secure a booking. Until the booking form (signed by the Hirer) and deposit is received back to the Hiree then no booking will be deemed to have been made.
The balance is payable in full 2-4 weeks before the event date.
If a booking is cancelled more than 1 month in advance then no more is payable, if a booking is cancelled within 1 month then the full remaining balance is payable - These monies can be used against a future booking within 12 months if the event is only postponed. Bookings within 1 month must be paid in full at time of booking.

The Hiree will provide a cost of delivery/collection based on a round trip mileage to/from the delivery destination specified by the Hirer. This cost is for delivery by the Hiree in their own vehicles and not an outsourced courier. Should the Hirer choose to organize their own transport, the hirer must be aware glassware collected or delivered back by an independent courier are not insured or covered by any courier company and therefore are sent at the Hirer's own risk. Any courier used by the Hirer must be guaranteed and have a tracking number. Any damaged items received back via an independent courier will be checked whilst in the presence of the courier driver. Any breakages will be noted as such at that time on the manifest and missing / damaged items charged accordingly.
The Hirer shall be solely responsible for the Hired Goods not the reception/event venue/hotel/florist or any other third party to whom shall take possession of the Hire Goods. The Hirer shall be alone responsible for insuring the Hired Goods are kept in good order from the time of receipt of delivery until back into the possession of the Hiree. Therefore agreement of a good provision of storage must be made and organized directly with any third party involved for any hired goods if you are leaving at the venue prior to our collection or your own return delivery on the agreed date. The returns form must be filled in and signed and all goods packaged in the boxes provided ready for collection/return. The Hiree requires a loss & damage deposit for all hire items. This is refunded after your hire items are collected or returned without any damage or loss & all hire items being returned in the packaging provided

The Hiree shall not be responsible for injury or damage to persons or property howsoever sustained arising from any Hired Goods from Finishing Touches Events.

 

 

March 2018

 

Photo Booth & Magic Mirror

  • Please ensure there is sufficient space at your venue to set up the photo booth or Magic Mirror
  • Please ensure there is clear access to load and unload at the venue.
  • Please inform us of any circumstances that would make setting the booth or mirror up more demanding, including going upstairs (due to the size & weight of the mirror we do not take it up & down stairs), long distances from unloading area to venue etc. We allow a set period of time for setting up our equipment at the venue which is included within your price. if there are any issues that are not made known to us beforehand then unfortunately this will come out of the run time of the booth or mirror.
  • In the event that Finishing Touches are not ready to commence at the agreed time due to our fault, then we will still give you the agreed hire period by extending the finishing time of the hire. In the event that the hire does not start at the agreed time, as setup has been delayed due to any unforeseen circumstances that are no fault of Finishing Touches, then the hire will still end as per the agreed time on booking form. In the event that we have set up in time but the hire does not start at the agreed time due to over running of previous activities by you or the venue, the hire will still end as per the agreed time on the booking form.
  • Finishing Touches cannot be held responsible for any circumstances that may prevent us from attending your event, this may include but are not limited to weather conditions, traffic delays, breakdown of our vehicles, sickness or equipment failure. In the case that we cannot attend or fulfill your hire due to events beyond our control we will contact you or the venue as soon as possible. In these cases all of monies paid will be refunded.
  • Provider agrees to have a Photo Booth or Magic Mirror operational for a minimum of 80% during this period; operations may need to be interrupted for maintenance of the Photo Booth.
  • A £100 non refundable deposit is required at the time of booking a photo booth or magic mirror, the remaining balance is due 14 days before your event. If the operator uses the equipment for a time
  • Addition hours are charged at £100 per hour. Idle hours are charged at £25 per hour.
  • If you need to change your date this needs to be done in writing. If we have availability on the new date we will transfer your booking & deposit over.
  • If you need to cancel your booking your deposit will not be refunded. If you need to cancel your booking and give us less than 30 days notice you will be liable to pay the full amount of the hire.
  • Finishing Touches will not tolerate any abuse or threatening behaviour to our staff. If this does occur Finishing Touches are within their right to terminate the hire. We are providing a service to yourselves and guests and therefore feel that our staff should be treated with the respect they deserve.
  • Finishing Touches are also within their right to terminate a hire if they feel that any equipment or property belonging to Finishing Touches is in danger of getting damaged or has been damaged due to unruly behaviour from guests. We also reserve the right to refuse guests admission into the photo booth or use of the mirror if we feel they are too unruly.
  • In any instances where we feel there is a need to terminate the hire we will always speak with the host first to try to resolve the matter before terminating. If we do have to terminate the hire due to reasons stated above, the full cost of hire is still payable and we will not issue any refunds for hire time that has been cut short.
  • Your booking is not confirmed until you receive a booking confirmation from us & you complete the form & return it to us along with your deposit is.
  • Our photo booths & mirrors are for indoor use only. We require one mains power socket and must be on a completely flat & level surface. Our photo booths & mirrors may be located within a marquee, but please note the above power and level surface requirements.

May 2019

 

 

We are located at:

Finishng Touches Events

37a London Road

Gloucester

GL1 3HF

 

01452 901086

 

Contact us today!

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